Privacy and Terms of Use

Site Policy
ComPsych Corporation and its affiliates use reasonable care in providing information and resources. However, ComPsych does not guarantee that the information or resources are up to date, accurate or complete. If you find an error, please notify ComPsych.

ComPsych's services are provided "as is" with no warranty, express or implied, including, without limitation, warranties of merchantability or fitness for a particular purpose. ComPsych assumes no liability for any loss or damage for errors or omissions in its services whether arising in contract, negligence or otherwise. ComPsych does not warrant that the functions contained in the materials will be uninterrupted or error-free, that defects will be corrected or that this site or the server that makes it available are free of viruses or other harmful components.

Under no circumstance will ComPsych be liable for any loss or damage caused by a user's reliance on information obtained through GuidanceResources Online. The information provided on this Web site is for educational purposes only and should not be treated as legal, financial, psychological or any other form of advice. It is the user's responsibility to evaluate the usefulness, accuracy and completeness of any information, resources or any other content available through GuidanceResources Online. ComPsych strongly encourages that users seek the advice of professionals, as appropriate, regarding their issue.

Legal Notice
The following are ComPsych Corporation's or its affiliates' service marks or registered trademarks:

Resource RunnerSM

The above list of ComPsych and its affiliates' service marks and registered trademarks is not exhaustive. ComPsych may own other registered trademarks that are not listed herein.

When using GuidanceResources Online, ComPsych authorizes you to read, print and download any content for your personal or noncommercial purposes only. Use for any other purpose is strictly prohibited without the express written consent of ComPsych. The documents may not be modified. You may not reproduce, copy or redistribute the design or layout of GuidanceResources Online, individual elements of the Web site design or ComPsych logos without the express written permission of ComPsych Corporation.

Privacy Statement
The Internet is not a completely secure environment. ComPsych treats all communications in a confidential manner. Please read the following policy to understand how your personal information will be used when you utilize our services.

Unfortunately, data transmission over the Internet is not completely secure. While we try to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk.

Your account is password protected. We highly recommend that you do not disclose your password to anyone. You are responsible for maintaining the secrecy of your password(s). We will not request your password in an unsolicited phone call or e-mail.

Remember to log out of your account and close your browser window when you have finished. This helps prevent others from accessing your personal information and correspondence.

When you register to receive services from ComPsych, we may require you to submit personal information. Any personal information you give us is stored on our servers in the United States. This information is accessible only by those who need it to provide the services or information you request. Your information is used by ComPsych to provide you with a unique experience tailored to your personal issues and to communicate with you when you request information, as well as inform you of new products or changes to products and services. You may limit the personal information we have by registering anonymously or with a pseudonym (fake name). Upon request, you may review and correct the personal information we hold or ask us to erase it. We will not intentionally disclose your personally identifiable data to third parties without your permission. However, personally identifiable information may be disclosed when required by law or if it becomes necessary to bring legal action against someone who has violated the terms and conditions of this site.

Our personal data policies are described more fully at ComPsych Privacy Shield Privacy Policy and ComPsych European Data Protection Policy.

Anonymous Information
We also may obtain anonymous information, which may be used by ComPsych for marketing purposes or for improving the services we offer. This might include statistics such as the gender or age of our users. It would not include information that would identify any particular user. ComPsych also may share the anonymous information it collects, in aggregate form, with advertisers and other partners.

IP Addresses
ComPsych will collect IP addresses for systems administration, to report aggregate information, to troubleshoot problems and to audit and improve the use of our Web site. We will use IP addresses to identify a user only when necessary to enforce compliance with our terms of service or to protect our service, site, customers or others.

Please be aware that certain content providers may have privacy policies and terms of use that are separate and distinct from the policies set forth on the GuidanceResources Online Terms of Use page. In addition, it is possible that a content provider may use cookies.

Cookie Policy
GuidanceResources Online uses cookies on our website to help customise your experience and to maintain your browsing session while you are logged in. Cookies are small pieces of data stored by your browser on your computer or mobile device and sent to a website you visit. A cookie file received by a website you visit allows the website to recognise you and make your next visit easier and more useful to you.

If you would like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Please note, however, that if you delete cookies or refuse to accept them, some or all of the features of this website will be unavailable to you.

California Residents
If you are a California resident, you have the right to request the following information relating to ComPsych’s collection of your personal information in the 12-month period preceding your request: (1) the categories of personal information ComPsych has collected or disclosed about you; (2) the categories of sources from which your personal information is collected; (3) ComPsych’s business or commercial purpose for collecting your personal information; (4) the categories of third parties with whom ComPsych shares personal information; and (5) the specific personal information ComPsych has collected about you. Please note that requests related to Personal Health Information (PHI) are subject to the Health Insurance Portability and Accountability Act (HIPAA) and, therefore, outside the scope of the CCPA. If your request relates to PHI, please visit for more information.

For requests subject to the CCPA, ComPsych will provide the requested information, free of charge, within 45 days of receiving your request. To make a request, you can contact ComPsych at 833-962-0005 or via email at Further, you have the right to request that ComPsych delete any personal information about you that ComPsych has collected, subject to the limitations outlined in the California Consumer Privacy Act. ComPsych reserves the right to verify that any request for information or deletion originates from a California resident about whom the personal information pertains before disclosing or deleting the information. ComPsych also reserves the right to request information from a requestor in order to allow ComPsych to investigate and respond to a request pursuant to this paragraph.

You may have submitted personal information to ComPsych via ComPsych’s web site or telephonically. In addition, your employer may submit information about you to ComPsych. Such information may include demographic and contact information and information related to your service request. This data may be used by ComPsych to (1) respond to you; (2) to provide services to you; (3) to allow ComPsych to manage its relationship with you, such as providing you with information it feels would be of interest to you or to facilitate responding to further requests or inquiries from you; (4) to personalize your Web site experience; and (5) to inform you of new products or changes to products and services. We will not intentionally disclose your personal information to third parties without your permission. However, personal information may be provided to third party service providers for processing purposes or in connection with a third party service provider’s hosting or maintaining of this Web site. Further, ComPsych will collect IP addresses for systems administration, to report aggregate information, to troubleshoot problems, and to audit and improve the use of our Web site. We will use IP addresses to identify a user only when necessary to enforce compliance with our terms of service; comply with federal, state, or local laws; or to protect our service, site, customers or others.

ComPsych does not sell, and has not sold in the preceding 12 months, personal information it has collected to any third parties.

ComPsych does not discriminate against individuals on the basis of that individual’s exercise of his or her rights pursuant to the California Consumer Privacy Act as described above.